In the last several days, concern over COVID-19 infection has increased. We understand that our patients may be concerned about coming in for their appointments; however, continued follow-up care is necessary to ensure you remain healthy. We have always maintained an infection control process and regularly sanitize our offices to prevent the spread of infection. With the news about COVID-19, we would like to inform you of the extra precautions we are taking to protect you during your visit:
- We are asking patients to complete a screening questionnaire before they arrive at their appointment. We are rescheduling appointments if the screen reveals a significant risk of infection or infection exposure.
- We are asking for no more than one person accompanying a patient to their appointment. That person will be subject to the same risk infection screening as the patient.
- Should anyone arrive with symptoms suggesting COVID-19 infection as identified by the CDC, they will not be admitted to our office. They will be asked to reschedule when they have recovered. We have increased our vigilance and frequency of wiping down our office using CDC recommended disinfectants.
- Our team members are being vigilant about their health. They will stay home if ill or have been exposed to COVID-19 and will contact their primary care physician to determine if they are safe to return to work. None of our staff are showing symptoms of COVID-19; however, they are self-monitoring their temperature and overall health. No staff or physicians have traveled to high-risk countries over the past weeks.
We are asking the following of patients:
- If you or anyone in your household or recent contacts have respiratory symptoms or a fever, please do not come into the office. Please call to reschedule.
- If you have traveled in the past two weeks to a foreign country, please do not come to the office. Please call to reschedule.
- Bring one caregiver at most to your appointments.
- Make use of our hand washing facilities and have hand sanitizer in each room.
It is important to us that you are comfortable continuing to receive care through our organization and maintain your appointments. We will do everything we can to keep you and your family safe.
Please take precautions to stay healthy during this pandemic. Practice frequent hand washings and cover your nose and mouth with a tissue if coughing. Avoid touching your face. If you have traveled to countries designated as Level 3 Health Notice country by the CDC, please stay home for at least 14 days from the time you left the area and self-monitor.
Many area hospitals have designated special rooms and entries for patients suspected of having COVID-19 infection. If you are short of breath and have symptoms severe enough to warrant seeking emergency care, please call the ER in advance to alert them you are coming.
For further information about the COVID-19 virus, please refer to the CDC website
Texas Health Resources has also established a hotline to answer your questions at 682-236-7601.
On behalf of the physicians and staff, we are here for you. We continue to monitor the situation and make changes to our procedures as more information becomes available. We will pull together as a community and halt this pandemic by taking the proper precautions. Please feel free to call the office if you have any questions.
Carlos Hamilton, MD
Medical Director, Hamilton Vascular